Mission, Vision and values

Rinnai Brazil Mission  

Rinnai uses heating technology to provide society with a comfortable lifestyle.

 

Rinnai Brazil Vision 

To maintain and pursue leadership in the supply of gas water heaters and to strengthen the sales of other products, being recognized in the national market as synonymous with comfort, technology, safety, quality, and respect for the environment.

 

Rinnai Brazil Values 

Quality: Maintain a complete focus on the customer and an approach based on the motto “Quality is our Destiny”

Environment: Develop and supply environmentally responsible products committed to minimizing impact on the planet.

Continuous Improvement: Constantly enhance processes and products, striving to always provide solutions that deliver safety, comfort, and advantages, contributing to improving people’s quality of life and protecting the environment.

People: Work together with internal and external collaborators, aiming to “Satisfy the needs and expectations of stakeholders,” achieving mutual prosperity and strengthening the bonds within the Rinnai Group.

Social Responsibility: Maintain society’s trust by prospering and collaborating with the local community in a way that meets ethical expectations and supports community life.

Commitment: Prioritize the principles of Honesty, Equality, Transparency, and Integrity in an effort to achieve the growth of our company and society as a whole.

Ethics: Adopt a transparent stance toward stakeholders, respecting the law and fulfilling obligations to society.